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A website for a product or company is not complete without a video demonstrating its purpose or a statement of it's mission. That video is soulless without a voice to guide the viewer. If an e-learning project is just a 'pop up and click' system, the education intended is only half landing. That's why a trusted voice is need for e-learning projects and corporate narration.
Trust.
It imbues the values of a company, it makes a student give themselves whole-heartedly to the curriculum being taught. But it can't fulfill it's goal unless it's delivered by a trustworthy voice who not only knows the product but wants the viewer to know it too.